AI Knowledge Assistant · By Rolplay

Your company's knowledge,
ready to answer on WhatsApp.

Second Brain centralizes your company's knowledge so your team can ask questions in real time and receive clear, fast answers grounded in your own documents.

Second Brain
● Online
Hello! I'm your Second Brain. Ask me anything about your company documents.
09:41
What were our Q4 revenue figures?
09:42
Based on the Q4 report you uploaded: revenue was $2.4M, up 18% YoY. Gross margin held at 64%. Full breakdown in slide 7.
09:42
State-of-art
AI model
RAG
Document search
ES + EN
Bilingual
Role-based
Access control

Everything your team needs to find answers faster.

No new tools to learn. If your team already uses WhatsApp, they can start asking questions and getting grounded answers right away.

🤖

AI-Powered Answers

Understands natural-language questions and delivers clear, relevant answers based on your company's knowledge.

📄

Document Knowledge Base

Upload PDFs, Word files, PowerPoints, spreadsheets, and images to build a searchable knowledge base for your team.

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Grounded Search with Citations

Finds the right information inside your documents and points back to the source, so users can verify where each answer comes from.

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Team & role management

Invite team members by WhatsApp number. Assign roles with granular permissions so each person sees only what they should.

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Granular permissions

Define who can query financial data, strategic plans, or sensitive information. Roles are enforced at query time.

🎙️

Voice notes & media

Send a voice note and get a text reply. Share images or documents — the assistant reads and processes them automatically.

🌐

Spanish & English

The assistant automatically detects the language of each message and responds in kind. No configuration needed.

📊

Admin dashboard

Web dashboard to manage users, upload documents in bulk, view your knowledge base, and configure settings from any browser.

Always-on & instant

No wait times, no scheduling. Your team gets answers immediately, 24/7, from any device they have WhatsApp on.

Get your team up and running in a few steps.

Set up your workspace, upload your knowledge base, manage access, and start answering questions through WhatsApp.

1

Create your workspace

Sign up with your email, set up your organization, and connect the WhatsApp number your team will use.

2

Upload your documents

Add PDFs, Word files, PowerPoints, spreadsheets, and other key materials to build your company knowledge base.

3

Invite your team

Add team members, assign roles, and control who can access different types of information.

4

Start asking questions

Your team can ask in natural language through WhatsApp and receive fast, clear answers grounded in your documents.

From question to grounded answer, step by step.

See how Second Brain receives a WhatsApp question, verifies access, searches the right knowledge, and returns a clear, cited answer in real time.

Core answer cycle
1
📱
Your Team
A team member sends a question through WhatsApp at any time.
2
Question Received
The message arrives in real time and enters the processing flow instantly.
3
🛡️
Access Verified
User permissions are checked before any search begins.
4
📂
Knowledge Searched
Second Brain searches only the authorized knowledge sources to find the most relevant information.
5
Answer Created
A clear answer is generated based on the retrieved content, with source references when available.
6
💬
Answer Delivered
The response is sent back through WhatsApp, completing the core answer cycle.
After the answer is delivered
Post-response layer
7
📋
Interaction Logged
The interaction is recorded so usage data, question patterns, and content signals can be used for visibility and improvement.
8
📊
Dashboard & Analytics Updated
Relevant activity is reflected in the dashboard, helping admins monitor usage, recurring needs, and knowledge gaps across users or teams.
9
📢
Optional
Admin Follow-Up Messages
Admins can trigger segmented or general WhatsApp messages based on audience, activity, or communication needs.
10
🧠
Optional
Personalized Coach
When enabled, interaction history and detected opportunity areas can be passed to a personalized AI Coach for more focused and personal follow-up.
Core answer cycle
1

Your Team

A team member sends a question through WhatsApp at any time.

2

Question Received

The message arrives in real time and enters the processing flow instantly.

3

Access Verified

User permissions are checked before any search begins.

4

Knowledge Searched

Second Brain searches only the authorized knowledge sources to find the most relevant information.

5

Answer Created

A clear answer is generated based on the retrieved content, with source references when available.

6

Answer Delivered

The response is sent back through WhatsApp, completing the core answer cycle.

Post-response layer
7

Interaction Logged

The interaction is recorded so usage data, question patterns, and content signals can be used for visibility and improvement.

8

Dashboard & Analytics Updated

Relevant activity is reflected in the dashboard, helping admins monitor usage, recurring needs, and knowledge gaps across users or teams.

9

Admin Follow-Up Messages Optional

Admins can trigger segmented or general WhatsApp messages based on audience, activity, or communication needs.

10

Personalized Coach Optional

When enabled, interaction history and detected opportunity areas can be passed to a personalized AI Coach for more focused and personal follow-up.

Built for the teams that need answers fast.

From onboarding and finance to sales, operations, compliance, and support, Second Brain adapts to how your organization already works.

🏢

Internal Knowledge Base

Give your team instant access to SOPs, HR policies, onboarding materials, and internal documents without depending on someone else to answer.

💰

Finance Teams

Find budgets, forecasts, reports, and financial references quickly while keeping sensitive information restricted by role.

📈

Sales & Marketing

Access product specs, pricing sheets, battlecards, and commercial materials so the team always has the right answer at hand.

⚖️

Legal & Compliance

Search contracts, policies, regulations, and compliance documents faster, with grounded answers and source references.

🏗️

Operations

Give field and operational teams access to manuals, vendor contacts, project summaries, and technical procedures from WhatsApp.

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Learning & Development

Make training materials, guides, and learning content easier to access, so people can reinforce knowledge when they need it.

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Healthcare & Clinics

Help staff consult protocols, medication references, and operational documents quickly, without slowing down daily work.

🛎️

Customer Support Teams

Provide agents with fast access to FAQs, return policies, and troubleshooting guides to reduce escalations and improve response times.

Access is checked before any answer is returned.

Every request is evaluated against user permissions before Second Brain searches your knowledge base. Sensitive information stays restricted to the right roles.

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Role-Based Access Control

Assign one or more roles to each user and define what type of information they are allowed to access.

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Request Classification Before Retrieval

Each question is classified before any search begins, so sensitive requests follow the right access rules from the start.

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Clear Access Denial

When a user is not authorized, Second Brain responds clearly and safely instead of exposing content or failing without context.

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WhatsApp Identity Verification

Users are recognized through their verified WhatsApp identity, reducing friction while keeping access tied to the right person.

Privacy built into the experience.

Second Brain is designed to limit unnecessary retention, restrict access to authorized users, and keep sensitive knowledge protected throughout the interaction.

⏱️

Short-Lived Conversations

Chat sessions expire after a short period of inactivity, helping reduce unnecessary retention of conversational context.

🗂️

Limited Session Memory

Conversation memory is intentionally limited per session to support the interaction without building long-term employee conversation profiles.

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No Long-Term Raw Chat History

Second Brain is designed to avoid keeping long-term raw message histories as a permanent record of employee conversations.

🛡️

Per-Request Permission Control

Each message is evaluated before any document is accessed, so sensitive content is only available to authorized roles.

📱

Verified WhatsApp Identity

User access is tied to the verified WhatsApp identity used in the interaction, with less friction for end users.

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Enterprise-Ready Infrastructure

The platform is designed for enterprise environments, with security controls for protecting data in storage and in transit.

Conversations are intentionally short-lived, access is checked before retrieval, and organizational knowledge remains restricted to authorized users.

Ready to turn your company's knowledge into fast, accurate and effective answers?

Set up your organization in minutes and give your team access to clear, grounded answers through WhatsApp.

Create your account